Work items
Routine checks in a spreadsheet. A repair in a message. Bring planned and reported work into one place, with an owner, a due date and the history behind it.
Book a demoFacilitySight Next pilotFirst year free
In a spreadsheet
Fire extinguisher checksIn someone’s head
Remember to check the lights.In a message
There’s a leak by the entrance.FacilitySight Next pilot
Then $120/year. One flat rate for your whole organization, locked in for pilot partners.
Use Work Items without people-counting hardware. Staff Scheduling is included in the standalone pilot.
Staff Scheduling and Work Items are included with people counting at no additional fee.
We’ll follow up with pilot details and next steps.
Explore software purchasingRecurring work
Set the frequency, owner and checklist for routine work. Each recurrence generates its own work item, so this month’s findings stay separate from the next check.
Use it for opening checks, room equipment and scheduled inspections. The next shift can see what was done and what still needs attention.
October 9, 2026
1 of 4 steps complete
Reports from the floor
Give staff a way to report from a phone or desktop, with the location, space and a photo of the problem. The person reviewing it has context before assigning the work.
When enabled, public reporting and printable QR codes let visitors flag an issue, too. Existing reporting workflows can connect through the API.
Ownership & progress
Review incoming reports, choose who handles them and set a due date. Keep the space, photos and comments with the work.
A repair waiting for parts still needs an owner. Mark it blocked and record what the team is waiting for, so the next shift can pick up the conversation.
Select an item to explore
Oct 9, 2026 · 1:42 PM
Replacement lamp ready. Checking the fitting before installation.
Oct 9, 2026 · 10:17 AM
Reported: broken exhibit light.
Resolution & handover
Record what was repaired and how it was checked. Completion notes and history stay with the item, so colleagues can understand the work without tracking down the last person on shift.
If the problem returns, reopen the item and keep its earlier resolution in view.
Back to the workResolved repair
Reported broken exhibit light.
Assigned to Sam Rivera.
Replaced the lamp and checked the fitting.
Work planning
A due date says when work must be finished. Use optional start and end times to show when work occupies a space.
Bring work, events and closures together in Month, Week and Agenda views, with warnings when disruptive work overlaps an event or other disruptive work in the same space.
Work · disrupts the space
Event · same room
Overlap: 10:00–11:00. Review the work window before the room is needed.
Warnings inform the decision; they do not prevent saving.
Configurable work streams, categories and waiting reasons for maintenance, technology and other operational teams, with optional supervisor review before resolution.
Reporting on resolution time, reopened items, blocked time and recurring-work completion, with scoped notifications for work changes.
Configured follow-up
When configured by your organization, incident reports or Safety alerts can connect to Work Items for follow-through. A team member can set the owner, priority and next step.
Manual task reporting remains a direct way to get a repair into the queue. Your team decides which connections fit its workflow.
Explore Safety & incident reportingPlan working hours, assign desk coverage and spot gaps before the day starts.
Explore Staff SchedulingSee how your team can report, assign and resolve work in FacilitySight.
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