Your entrances, layout and coverage needs determine the setup.
Hardware One-time purchase
Purchase the sensors selected for your spaces. Hardware is supplied with FacilitySight software.
Software Billed annually
Pricing is per sensor or bundle. If an entrance or virtual wall needs multiple sensors, we bundle them together. Staff Scheduling and Work Items are included with people counting at no additional fee.
Installation Choose your approach
Guided self-install support is free. For on-site work, we help find a local licensed contractor; their installation is a separate cost.
Our commitment
90day money-back guarantee.
All purchases qualify.
The 90 days start at sensor activation (configuration), or at purchase for customers without sensors. For people counting, hardware and service fees are refunded, excluding installation costs.
Purchasing options
Volume discounts
Ask about volume pricing for your organization.
Sourcing agents
Purchasing through agents such as Omnia can affect pricing.
Refurbished hardware
Discounted options for nonprofits, when available.
Consortia & associations
Your membership. Special pricing.
Members of these consortia and associations can access special FacilitySight pricing. Reach out with your group name to learn about your member offer.
No. You can purchase Staff Scheduling and Work Items on their own, without counting hardware. Both are also included with people counting at no additional fee.
How does the pilot work?
Join the waiting list with your name and email. Our team will follow up with details and next steps. Nonprofits can participate. Application signup is coming soon: your free year and service start then, not when you join this waiting list. No initial payment is required. Feedback is encouraged, not required. Standalone pilot partners receive Scheduling and Work Items free for the first year, then pay $120/year, billed annually for the whole organization. If you purchase people counting, both are included at no additional fee. See the pilot page for details and next steps.
Who handles setup and support?
FacilitySight handles setup and configuration. Physical sensor installation is handled by your internal IT team or a contractor; contractor installation is a separate cost. We support you by phone, email and tickets created within the FacilitySight app. Contact our team to discuss your installation.
When does the hardware warranty start?
Our warranties start at activation and cover manufacturing defects. Mobile setups have a minimum two-year warranty. Confirm the duration for your selected hardware in your quote.
Can I use people counters I already own?
Possibly. Share the manufacturer, model and connection details in your quote request so we can check compatibility and available measurements. See our sensor guide for supported options.
Does my consortium or association have special pricing?
We accept purchase orders, invoices, cards and tax-exempt orders, and work with purchasing agents. Quotes are valid for 90 days and can be extended on request. Ask about volume pricing or discounted refurbished hardware for nonprofits, when available. Purchasing through sourcing agents such as Omnia can affect pricing. Rural and small libraries can also explore the separate ARSL offer.