# FacilitySight product reference
Reviewed: 2026-10-12
# Product overview
What FacilitySight does and who it is for.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#overview
FacilitySight brings anonymous people counting, staff scheduling, skills, PTO and work management together for libraries, museums and community spaces, with events, reporting and planning. Staff Scheduling and Work Items are available separately or included with people counting at no additional fee.
FacilitySight helps teams managing shared spaces, including libraries, museums and community facilities, understand demand and coordinate the working day. The public website is facilitysight.io; the customer application is facilitysight.app.
Understand demand with anonymous counting, organize the team with Scheduling, and follow routine work and reported problems through with Work Items. Events, forecast ranges, environmental conditions, reporting and Prism multi-location oversight add context to the working day. A demo can focus on the capabilities relevant to your organization.
Staff Scheduling and Work Items can be purchased on their own without people-counting hardware, or are included with people counting at no additional fee. Standalone FacilitySight Next pilot partners receive both free for the first year, then pay $120/year, one flat rate for the whole organization that stays locked in for pilot partners. Join the waiting list for team follow-up about pilot details and next steps.
## Specialties & example workflows
Specialty pages show how the same FacilitySight tools apply to different organizations. Counting requires suitable sensors and installation; Staff Scheduling and Work Items can also be used without people-counting hardware.
### Specialties
| Organization | Example uses |
| --- | --- |
| Libraries | Visits and room use, program attendance, staff and volunteer coverage, and everyday work. |
| Mobile Outreach | Bookmobile position and scheduled stops, anonymous boarding counts, stop performance, GPS-based maintenance work items, and schedule alerts. |
| Recreation Centers | Entrance and room use, capacity alerts, front-desk and program coverage, equipment checks, and program reports. |
| Senior Centers | Anonymous visits and room use, activity attendance, staff and volunteer schedules, daily checks, and reports for boards and funders. |
| Zoos & Aquariums | Entrance visits and monitored indoor exhibit use, capacity alerts, admissions and education coverage, daily checks, and program participation. |
## Further reading
- [FacilitySight for libraries](https://facilitysight.io/libraries/people-counting)
- [Mobile Outreach & Bookmobiles](https://facilitysight.io/specialties/mobile-outreach)
- [Library Staff Scheduling](https://facilitysight.io/libraries/staff-scheduling)
- [Recreation Centers](https://facilitysight.io/specialties/recreation-centers)
- [Senior Centers](https://facilitysight.io/specialties/senior-centers)
- [Zoos & Aquariums](https://facilitysight.io/specialties/zoos-aquariums)
- [Library guides](https://facilitysight.io/resources)
- [Staff Scheduling](https://facilitysight.io/insights/staffing)
- [Work Items](https://facilitysight.io/insights/work-items)
- [About FacilitySight](https://facilitysight.io/about/company)
- [Customer application](https://facilitysight.app/)
---
# Mobile outreach & bookmobiles
Connect outreach vehicles, scheduled stops, visits, maintenance work items and schedule alerts.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#mobile-outreach
FacilitySight Mobile brings bookmobiles and other community outreach vehicles into the same platform as your buildings. View live vehicle position alongside scheduled stops, anonymous boarding counts, guests aboard, dwell time and stop performance.
Pair a GPS tracker with Work Items to create scheduled maintenance work items when estimated mileage reaches a configured threshold. Mileage is estimated from changes in reported GPS position. Receive alerts if a vehicle deviates from its schedule.
Compare visits and engagement by stop, day and time to plan services and support grant requests and funding discussions. Schedule stop and route reports for teams, boards and funders.
With suitable onboard sensors, monitor cabin temperature, humidity, air quality and sound level. Receive FEMA, NWS and NOAA alerts targeted to each vehicle’s current position through the dashboard, email and push notifications.
Wi-Fi, cellular and LoRaWAN connection options depend on the fleet setup. Installation is coordinated through the vehicle builder. Mobile quotes are tailored to the vehicles and goals, with a two-year minimum warranty, always-free support, no built-in price increases and a 90-day money-back guarantee.
Boarding counts are anonymous. People counting does not record video, store images, capture faces or track identities. Vehicle location refers to the outreach unit, not an individual guest.
## Further reading
- [Mobile Outreach](https://facilitysight.io/specialties/mobile-outreach)
- [Work Items](https://facilitysight.io/insights/work-items)
- [Mobile overview (PDF)](https://facilitysight.io/downloads/FacilitySight-Mobile.pdf)
- [Request an outreach demo](https://facilitysight.io/request-demo?interest=mobile-outreach)
---
# Capabilities & availability
Product capabilities and what they help your team do.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#capabilities
Staffing and Work Items are available to purchase without people counting, and both are included with people counting at no additional fee. Standalone pilot enrollment uses a waiting list with team follow-up. Sensor-dependent capabilities require a suitable installation. Confirm your installation and subscription scope in your quote.
Recurring working-hour patterns create shifts; desk assignments can be authored or copied separately. Managers set required coverage, review assignments and publish the schedule. Traffic does not automatically set headcounts. Scheduled coverage and recorded time worked are distinct measurements.
Configured employment-hour and break limits produce advisory warnings. Specific assignment conflicts, such as overlapping assignments or assignments outside a working shift, have separate checks. Changing ordinary availability does not automatically remove existing shifts or assignments.
## Product capabilities
| Capability | What it does |
| --- | --- |
| People Counting & Spaces | Compare anonymous visits, occupancy and pass-by traffic across spaces and time, with supported staff exclusion, adult/child estimates and turnaround filtering. |
| Event Intelligence | Import a public calendar, record attendance by mobile hand count, after-event entry or sensor estimate, compare occurrences and branches, and review future attendance ranges. |
| Staff Scheduling | Reuse recurring hours and rotations; plan desk coverage, skills, availability and breaks; manage leave and PTO policies and balances; publish schedules and review staffing reports. |
| Work Items | Manage recurring checks and phone or desktop reports with photos, location, owner, priority, due date and comments. Keep blocked work visible and retain resolution and reopening history. |
| Environmental Conditions | Monitor conditions such as air quality, temperature, humidity and leaks. Measurements depend on the sensors installed. |
| Safety & Incidents | Record staff incidents and bring configured facility alerts into view, with source, location and time. Connect them to Work Items for ownership, notes and resolution when configured. |
| Reporting | Explore heatmaps, tables and charts, compose reports with annotations, and configure report access and scheduled delivery. |
| Forecasting & Planning | Use historical visits, day-of-week patterns and seasonality to understand expected demand and its uncertainty. |
| Prism | Bring member organizations and facilities together for multi-location oversight. |
| Ask FacilitySight (Beta) | Rolling out to customers. Ask questions about facility data, create reports and get help with everyday work. |
| Desk qualifications & coverage suggestions | Record qualifications for assignment points and review suggestions for coverage. Managers choose and save assignments. |
| Time clock tracking | Record clock-ins and clock-outs, compare actual worked time with scheduled hours, and review missed punches and correction requests with reasons and history. |
| Smarter schedule drafts & background duties | Place people in an unpublished draft for manager review; adjust assignments manually or review Ask proposals. Show supporting duties alongside desk coverage without counting hours twice. |
| Work calendar & disruptive-work warnings | Review work windows beside events and closures. See warnings when disruptive work overlaps an event or other disruptive work in the same space, then decide how to adjust the plan. |
| Work streams, review & operational reporting | Configure work streams, categories and waiting reasons, with optional supervisor review. Review resolution time, reopened items, blocked time and recurring-work completion; scope notifications to work access and preferences. |
| Third-party data in reports | Combine traffic data with third-party data sources. This is separate from the public-calendar import available for events. |
## Buyer questions
### Which software capabilities are available now?
Staffing and Work Items are available to purchase on their own, and both are included with people counting at no additional fee. Ask FacilitySight is in beta and rolling out to customers. Confirm the capabilities and scope included in your quote.
Details: [Capabilities & availability](https://facilitysight.io/product-reference#capabilities)
## Further reading
- [People Counting & Spaces](https://facilitysight.io/insights/real-time-occupancy)
- [Event Intelligence](https://facilitysight.io/insights/events)
- [Staff Scheduling](https://facilitysight.io/insights/staffing)
- [Work Items](https://facilitysight.io/insights/work-items)
- [Environmental Conditions](https://facilitysight.io/insights/environmental-conditions)
- [Safety & Incidents](https://facilitysight.io/insights/safety-incident-awareness)
- [Reporting](https://facilitysight.io/insights/reporting-dashboards)
- [Forecasting & Planning](https://facilitysight.io/insights/forecasting-planning)
- [Prism](https://facilitysight.io/prism)
- [Ask FacilitySight](https://facilitysight.io/insights/ask-facilitysight)
---
# People counting & space use
Understand demand, compare spaces and bring visit patterns into planning.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#people-counting
Measure entries, exits and visits at entrances, or occupancy in rooms and defined areas with suitable sensors. Explore traffic at different intervals, hour-of-day and day-of-week comparisons, and seasonal changes. Current, average and maximum occupancy describe use of the measured space; they are different from a total of visits over a period.
Compare entrances, rooms and branches over consistent periods to inform opening hours, service coverage, space layout and resource discussions. When opening periods differ, account for them before comparing raw totals. Counts provide evidence for a decision; a change in visits alone does not establish its cause.
Supported sensors provide aggregate adult/child estimates. Turnaround and repeated-movement filtering reduces unwanted movement counts at the counting line. These measurements do not identify returning patrons or count unique people.
Exclude staff movements from visitor totals using Bluetooth fobs or specialty lanyards with black-and-white or red-and-white stripes. Staff exclusion requires a compatible sensor setup.
Pass-by counting measures people walking past an establishment without stopping. Compare passing traffic with visits inside while keeping the two measurements distinct. This requires suitable sensor coverage of the area being measured.
People counting is anonymous: no recorded video, stored images, captured faces or tracked identities. This applies to counting data; staff records, contact forms and photographs deliberately attached to Work Items have a different purpose and privacy scope.
## Buyer questions
### Can we compare busy times and different spaces?
Yes. Review visit and occupancy patterns at different intervals, and compare entrances, rooms or branches over matching periods. The available measurements depend on the sensors and area covered. Visits over time and occupancy of a space are different measures.
Details: [People counting & space use](https://facilitysight.io/product-reference#people-counting)
### Does filtering repeated movement identify returning visitors?
No. Turnaround and repeated-movement filtering operates at the counting line. It does not recognize a returning patron or establish unique visitors. Adult/child figures are aggregate estimates from supported sensors, not personal profiles.
Details: [People counting & space use](https://facilitysight.io/product-reference#people-counting)
### Can we exclude staff from visitor counts?
Yes. With a compatible sensor setup, staff can use Bluetooth fobs or specialty lanyards with black-and-white or red-and-white stripes to keep their movements out of visitor totals.
Details: [People counting & space use](https://facilitysight.io/product-reference#people-counting)
### Can we count people who pass by without stopping?
Yes. With suitable sensor coverage, pass-by counting measures people walking past your establishment without stopping. Passing traffic is a separate measurement from visits inside.
Details: [People counting & space use](https://facilitysight.io/product-reference#people-counting)
## Further reading
- [People counting and occupancy](https://facilitysight.io/insights/real-time-occupancy)
- [FacilitySight for libraries](https://facilitysight.io/libraries/people-counting)
- [Sensor options](https://facilitysight.io/sensors)
---
# Staff Scheduling, skills & PTO
Plan the working week, manage leave and give staff a clear view of their schedule.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#staff-scheduling
Staff Scheduling works independently of people counting. Organize staff, part-time colleagues and volunteers by group and branch, including people without a login. Reuse regular working hours and one-, two- or four-week rotations, generate shifts from those patterns, or copy an authored day or week before making adjustments.
Plan desks, other duties and breaks across the day and week. Set the people each desk needs for each time window and see the exact uncovered intervals. Record qualifications by desk and branch; suggested coverage presents qualified colleagues and separately labelled experience-based candidates with availability and workload context. A manager reviews and saves the assignment.
Keep normal working hours separate from availability, including dated extra availability. Review contracted hours, scheduled totals and desk-hour targets. Configured employment-hour and break limits advise the planner; overlapping assignments and assignments outside a shift have separate checks. Ordinary availability edits do not remove existing assignments.
Prepare changes in a draft and publish the schedule staff will see. Undo recent edits or discard unpublished changes. Staff can see their published schedule, request leave, review PTO balances and history, and edit availability where enabled. Import people and shifts with a preview, print published schedules or subscribe to a read-only personal calendar feed.
Staffing reports show scheduled hours by person, assignment point, employment type and group, alongside desk-hour targets, distribution and coverage. Scheduled intervals describe the plan; they do not establish staff attendance or time actually worked.
## Buyer questions
### How do skills help fill a coverage gap?
Record current qualifications for each desk and branch, then review suggested colleagues with their availability and workload. Qualified and experience-based suggestions are distinguished. A manager reviews and saves the assignment; a missing qualification record does not prove someone lacks the skill.
Details: [Staff Scheduling, skills & PTO](https://facilitysight.io/product-reference#staff-scheduling)
### Does a pending PTO request reduce the balance?
No. Pending requests do not reserve hours. Approval records the leave debit, and eligible withdrawal records a refund. Policies, opening balances, accrual or grants, adjustments and leave movements explain the account balance.
Details: [Staff Scheduling, skills & PTO](https://facilitysight.io/product-reference#staff-scheduling)
### Is scheduled coverage the same as time worked?
No. Coverage compares scheduled assignments with the requirement set by the manager. Time entries record clock-ins and clock-outs for worked-time comparison and correction review. A roster does not prove presence at a desk.
Details: [Staff Scheduling, skills & PTO](https://facilitysight.io/product-reference#staff-scheduling)
## Leave requests, PTO policies and balances
Manage full- and partial-day time off with requests, approvals, rejection, withdrawal and history. Configure fixed-cycle accrual, a percentage of annual entitlement or an upfront annual grant. Carryover can retain none, a capped amount or all unused hours, with effective-dated policies.
Set opening balances and explicit adjustments, and follow accrual, grants, approved leave, eligible refunds and forfeiture in the account history and reconciliation report. Pending requests do not reserve hours; approval records the debit. Percentage accrual uses annual entitlement, not measured worked hours.
Approved time off can affect the schedule and reveal coverage to replace. Withdrawing that leave does not restore removed assignments. Managers review the affected plan.
## Time clock tracking and schedule drafts
Time clock tracking covers clock-ins and clock-outs on a phone or desktop, subject to organization settings, or at a shared PIN kiosk. Managers review missed punches and employee correction requests with reasons and change history. Compare recorded time worked with scheduled hours; a missing clock-out does not invent a departure time.
Smarter schedule drafts place people into unpublished assignments using reusable patterns, familiar assignments and fair distribution of desk time. Keep manual placements and unfilled slots visible, review changes and undo a run when needed. Managers can adjust the draft themselves or inspect and confirm proposed changes from Ask FacilitySight before applying them. Publication remains a manager action; visitor traffic does not set staffing requirements.
Background duties such as Phone or Shelving can accompany a primary Reference desk assignment, adding responsibility and coverage context without double-counting scheduled hours.
## Further reading
- [Explore Staff Scheduling](https://facilitysight.io/insights/staffing)
- [Staff scheduling for libraries](https://facilitysight.io/libraries/staff-scheduling)
- [Library scheduling guide](https://facilitysight.io/resources/library-staff-scheduling-guide)
- [Join the software pilot waiting list](https://facilitysight.io/next-pilot)
---
# Work Items & incident follow-through
Keep recurring checks and reported problems moving from a clear owner to recorded resolution.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#work-items
Work Items works independently of counting hardware. Set recurring schedules with frequencies and checklists, generate the work to carry out, and retain checklist outcomes. Routine room checks and equipment checks can have clear responsibility and due dates alongside issues reported during the day.
Staff can report from a phone or desktop with a location or space, description and photo. Optional public reporting and printable QR codes provide another intake path when enabled. Reports can also enter through an API; confirm any specific connection with the team.
Give each item an owner, priority and due date. Keep comments, photos and progress with the record. Blocked work remains visible with context, such as waiting for a replacement part. Record resolution notes and reopen the item if the problem returns, retaining its previous history.
Staff incident reports are a useful starting point in their own right. Configured Safety and environmental alerts can connect to Work Items with their source, location and time, then support ownership, notes and recorded resolution. The organization chooses the connection and people manage the follow-through.
## Buyer questions
### Can Work Items help without people counters?
Yes. Recurring checks, staff reports, photos, assignment, blocked work and resolution history are useful without counting hardware. Staff Scheduling and Work Items can be purchased on their own, or both are included with people counting at no additional fee.
Details: [Work Items & incident follow-through](https://facilitysight.io/product-reference#work-items)
### Can visitors report an issue through a QR code?
Optional public reporting and printable QR codes provide an intake path when enabled. Staff can also report from a phone or desktop with a location and photo. Confirm the reporting setup for your organization.
Details: [Work Items & incident follow-through](https://facilitysight.io/product-reference#work-items)
### What happens when work is blocked or a fault returns?
Blocked work stays visible with its owner and progress context. Resolution records what was done. If the fault returns, reopen the item and retain the earlier notes and history.
Details: [Work Items & incident follow-through](https://facilitysight.io/product-reference#work-items)
## Coordinate disruptive work with the calendar
A work item’s planned start and end describe when it will happen, separately from its due date. Month, Week and Agenda views place those work windows beside event occurrences and closures, with location and space context.
Mark work that disrupts a space and review warnings when it overlaps an event or other disruptive work in that space. For example, a carpet clean and a craft fair may need the same room that morning. Warnings inform a manager’s decision; they do not prevent a save, book a room or automatically reschedule an event.
## Work streams, review and operational reporting
Configure work streams, categories and waiting reasons for maintenance, technology and other operational teams. An optional supervisor review step supports work that needs sign-off before resolution. Keep responsibility and progress understandable across different kinds of work.
Review resolution time, reopened items, blocked time by reason and recurring-work completion to understand where work stalls. Reporting respects work-stream and location scope. Notifications for assignment, resolution, blocked or reopened work, review and overdue schedules follow access scope and recipient preferences.
## Further reading
- [Explore Work Items](https://facilitysight.io/insights/work-items)
- [Safety and incident awareness](https://facilitysight.io/insights/safety-incident-awareness)
- [Join the software pilot waiting list](https://facilitysight.io/next-pilot)
---
# Events, reports & planning
Understand participation, explain activity and prepare for the next working day.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#insights
Event Intelligence imports a public calendar with location and recurring-schedule confirmation. Record attendance through live mobile hand counting, after-event entry or sensor-derived estimates. Manual attendance works in unmonitored rooms; sensor estimates require suitable coverage and configuration.
Compare occurrences of the same event over time or across branches in the same organization, and review participation, event/space comparisons and supported aggregate adult/child estimates. Keep recorded counts distinct from estimates. Attendance per occurrence helps when branches offered different numbers of sessions.
Forecasts use historical activity, day-of-week patterns, trend and seasonality to show a planning range. Future event attendance ranges help teams prepare the next session. Keep visits, arrivals, occupancy and event attendance distinct; forecasts inform a human decision and do not promise an outcome.
Build reports with weekly, extended and calendar heatmaps, tables, pies or donuts, and time-series charts. Compose several reports into one frame, add annotations and configure scheduled delivery. Annotations remain with composed frames and delivered reports, and report visibility follows access rights.
A monthly review can bring together visit patterns, space use, program participation and the director’s explanation of changed hours or a closure. Use the report appropriate to each supported source. Several reports in one frame do not imply every measure can be combined in every chart.
Environmental monitoring adds temperature, humidity, air quality and other measurements from suitable installed sensors. Configure thresholds, notifications and Work Item creation for follow-through. Prism brings member organizations and facilities together for oversight across locations.
## Buyer questions
### Do all program rooms need sensors to record attendance?
No. Use live mobile hand counting or enter attendance after the event. Sensor-derived estimates are a separate method that requires appropriate coverage and configuration. Comparisons should distinguish recorded attendance from estimates.
Details: [Events, reports & planning](https://facilitysight.io/product-reference#insights)
### Can reports include our explanation and be delivered on a schedule?
Yes. Add annotations, compose several reports into one frame and configure scheduled delivery. The annotations remain in composed frames and delivered reports, and access rights determine report visibility.
Details: [Events, reports & planning](https://facilitysight.io/product-reference#insights)
### Is Ask FacilitySight required to use the platform?
No. Ask FacilitySight is an optional beta rolling out to customers, with an organization-wide disable setting. It supports data questions, reports and everyday help alongside the direct product controls, and runs on FacilitySight servers without an external inference provider.
Details: [Events, reports & planning](https://facilitysight.io/product-reference#insights)
## Ask FacilitySight · Beta
Ask FacilitySight is in beta and rolling out to customers. Ask questions about facility data, generate or edit reports, get how-to help, and work with supported staffing, Work Items and FacilitySight support-ticket workflows. For example, compare visits to two areas, then request a report from that comparison.
Ask is optional and can be disabled across the organization. It runs on FacilitySight servers without an external inference provider. Use it alongside the direct product controls and review the resulting report or proposed change in its workflow context.
## Further reading
- [Event Intelligence](https://facilitysight.io/insights/events)
- [Reporting](https://facilitysight.io/insights/reporting-dashboards)
- [Forecasting and planning](https://facilitysight.io/insights/forecasting-planning)
- [Environmental conditions](https://facilitysight.io/insights/environmental-conditions)
- [Ask FacilitySight](https://facilitysight.io/insights/ask-facilitysight)
- [Prism](https://facilitysight.io/prism)
---
# Sensors & installation
Explore FacilitySight sensors, compatible brands and installation requirements.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#sensors
Sensors are supplied with FacilitySight software; hardware is not sold separately. Hardware is purchased upfront. Model choice depends on mounting height, doorway width, the area being measured, power, networking and indoor or outdoor placement.
People counters are installed overhead. Connection options across the wider range include PoE, Wi-Fi and LoRaWAN; these are model-specific. A Wi-Fi configuration interface does not necessarily provide a wireless data connection.
Environmental options include CO₂, PM2.5, VOCs, temperature, humidity, sound, odor, leaks, door contacts, vape detection, fill levels and service buttons. Each measurement requires a suitable sensor. Outdoor models are selected separately.
Share ceiling height, entrance width, mounting conditions, power and network availability, and any entrance photos when requesting a quote. Coverage and the number of devices must be checked for the actual space.
## Buyer questions
### Which sensor should I use for my space?
The range includes FacilitySight Standard and Wide Angle for entrance counting, High Install for high ceilings, Room Occupancy for rooms and defined areas, and TOF for entrances and passageways. The right option depends on the measurement, ceiling height, entrance or room geometry, power and network. Coverage and model-specific connections should be confirmed for the actual installation.
Details: [Sensors & installation](https://facilitysight.io/product-reference#sensors)
### Can I use sensors I already have?
FacilitySight works with sensors from Milesight, Xovis, Brickstream and Hella. Share the manufacturer, model, firmware and connection details so compatibility and available measurements can be confirmed. Brand support does not guarantee support for every model or optional feature.
Details: [Sensors & installation](https://facilitysight.io/product-reference#sensors)
### What information helps size an installation?
Share ceiling height, entrance width, mounting conditions, available power and network, indoor or outdoor placement, the measurement you need, and entrance photos if available. You can request a quote without having every detail.
Details: [Sensors & installation](https://facilitysight.io/product-reference#sensors)
## FacilitySight sensor range
Choose from five FacilitySight sensor options for entrances, high ceilings and room occupancy. We help select the right option for the space and the measurement you need.
Mounting ranges are installation specifications, not guaranteed coverage. FacilitySight Standard and FacilitySight Wide Angle are indoor models with Ethernet data and 802.3af PoE or 12 V / 1 A DC power. Their Wi-Fi is for configuration, not wireless data transmission. Confirm power and connectivity for the selected High Install, Room Occupancy or TOF configuration.
### FacilitySight sensors supplied with our software
| Sensor | Use | Installation guidance |
| --- | --- | --- |
| FacilitySight Standard | Stereo-vision people counting at entrances. | Indoor overhead mounting at 2.2–6.0 m. |
| FacilitySight Wide Angle | Stereo-vision people counting with a wider field of view for lower mounting heights. | Indoor overhead mounting at 1.9–3.5 m; entrance coverage must be checked. |
| FacilitySight High Install | Stereo-vision people counting in spaces with high ceilings. | Overhead mounting at 6–15 m; confirm coverage for the space. |
| FacilitySight Room Occupancy | Measure occupancy in rooms and defined areas to understand space use. | Mounting height, room layout and the selected configuration determine coverage. |
| FacilitySight TOF | Time-of-flight people counting at entrances and passageways. | Overhead installation; mounting range and connection depend on the selected configuration. |
## Sensors that work with FacilitySight
FacilitySight works with sensors from Milesight, Xovis, Brickstream and Hella. If you already have sensors, share the manufacturer, model and connection details so we can confirm the setup and measurements available for your installation.
Compatibility depends on the model, firmware, available data and network configuration. Support for a brand does not mean every model or optional feature is supported.
The selected Xovis models below are IP40 indoor stereo-vision people counters. Outdoor variants are different models. At 1.95–2.10 m, the Xovis PC2SE-UL is limited to counting with a maximum 1 m width. Consult the manufacturer coverage guide for the full installation geometry.
Xovis PC2RE Wi-Fi depends on the supplied hardware, firmware and deployment; confirm that connection before specifying it. PoE power is still required for the Xovis models.
### Selected compatible Xovis people counters · specifications reviewed September 25, 2026
| Model | Mounting height | Power | Data connection |
| --- | --- | --- | --- |
| Xovis PC2SE | 2.20–6.00 m | 802.3af PoE | Gigabit Ethernet |
| Xovis PC2SE-UL | 1.95–3.50 m; low-height counting restrictions apply | 802.3af PoE | Gigabit Ethernet |
| Xovis PC2RE | 2.20–6.00 m | 802.3af PoE | Gigabit Ethernet; Wi-Fi subject to deployment confirmation |
## Further reading
- [PC2SE / PC2SE-UL datasheet](https://api.xovis.com/fileadmin/user_upload/file/ressources/Xovis-TechnicalDatasheet-PC2SE-EN-V6.0.pdf)
- [PC2RE datasheet](https://api.xovis.com/fileadmin/user_upload/file/ressources/Brochures/Xovis-TechnicalDatasheet-PC2RE-EN-V4.0.pdf)
- [Xovis mounting and coverage guide](https://api.xovis.com/fileadmin/user_upload/file/ressources/Brochures/Xovis-SelectionGuide-Metric-EN-V1.7.pdf)
- [Explore sensors](https://facilitysight.io/sensors)
- [Request a hardware and software quote](https://facilitysight.io/pricing#quote-form)
---
# Pricing & purchasing
How hardware, subscriptions and installation contribute to a quote.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#pricing
For people counting, hardware is a one-time purchase and software subscriptions are billed annually per sensor or bundle. When an entrance or virtual wall needs multiple sensors, they are bundled together.
Staff Scheduling and Work Items are included with people counting at no additional fee. They can also be purchased on their own without people-counting hardware. Standalone FacilitySight Next pilot partners receive both free for the first year, then pay $120/year, one flat rate for the whole organization that stays locked in for pilot partners. Standard pricing after the pilot will be $240/year. That standalone pilot price is not an additional charge for people-counting customers. Join the waiting list at https://facilitysight.io/next-pilot; the team follows up with pilot details and next steps. The ARSL offer has its own eligibility, rates and annual billing terms; its prices are not general software prices.
People-counting pricing is provided by quote. Buildings, entrances, interior spaces, coverage requirements and selected environmental measurements help determine the setup. You can request a quote without knowing every detail.
Guided self-install support is provided at no charge. For on-site installation, FacilitySight helps find a local licensed contractor. Contractor installation is a separate cost; FacilitySight does not perform contractor work.
For people counting, the 90-day money-back guarantee refunds hardware and service fees, excluding installation costs. Volume pricing is available to discuss. Purchasing through sourcing agents such as Omnia can affect pricing. Discounted refurbished hardware for nonprofits is subject to availability.
## Buyer questions
### How do people-counting hardware and software subscriptions work?
People-counting hardware is purchased upfront as a one-time cost. Its software subscription is billed annually per sensor or bundle; multiple sensors serving an entrance or virtual wall are grouped together. Staff Scheduling and Work Items are included at no additional fee. People-counting pricing is provided by quote.
Details: [Pricing & purchasing](https://facilitysight.io/product-reference#pricing)
### Can we purchase Scheduling and Work Items without people counting?
Yes. No people-counting hardware is required. Standalone FacilitySight Next pilot partners receive Staff Scheduling and Work Items free for the first year, then pay $120/year, one flat rate for the whole organization that stays locked in for pilot partners. Both are also included with people counting at no additional fee. Join the pilot waiting list for follow-up about details and next steps.
Details: [Pricing & purchasing](https://facilitysight.io/product-reference#pricing)
### Does FacilitySight install the hardware?
Guided self-install support is provided at no charge. For on-site installation, FacilitySight helps find a local licensed contractor; contractor work is a separate cost and is not performed by FacilitySight.
Details: [Pricing & purchasing](https://facilitysight.io/product-reference#pricing)
## Consortia, associations & member pricing
Members of these consortia and associations can access special FacilitySight pricing. Reach out with your group name to learn about your member offer.
More coming soon. If your group is not listed, request that your consortium, association or group be considered for special member discounts. Share the group name and a little about its members, and the FacilitySight team will follow up.
### Groups with special member pricing
| State or region | Consortia & associations |
| --- | --- |
| New Jersey | BCCLS, STELLA, Main Library Alliance |
| Ohio | NEO-RLS, NORWELD |
| Texas | PLAN |
| Nationwide (USA) | ARSL |
## Further reading
- [Standalone scheduling and work software](https://facilitysight.io/pricing#software)
- [People-counting quote form](https://facilitysight.io/pricing#quote-form)
- [Consortia & member pricing](https://facilitysight.io/pricing#member-pricing)
- [Ask about member pricing](https://facilitysight.io/contact?inquiry=member-pricing#contact-form)
- [Suggest a group for member discounts](https://facilitysight.io/contact?inquiry=group-discount-request#contact-form)
- [ARSL library offer](https://facilitysight.io/partners/arsl)
- [Terms of service](https://facilitysight.io/legal/terms)
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# Connections & requirements
What to prepare before connecting facilities and their data.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#integrations
Event Intelligence imports an existing public calendar. Review imported event details before using attendance comparisons. Discuss your calendar source during setup so its format and access can be confirmed.
People counts and environmental measurements depend on the installed sensors and their network connection. Ask for a model-specific power, networking and coverage plan for each location.
A named calendar provider, HR system, building-management system or external API should be confirmed with the team before it is included in your implementation plan.
Prism provides oversight across member organizations and facilities. Discuss your organization structure, access needs and reporting scope during a demo.
## Further reading
- [Event Intelligence](https://facilitysight.io/insights/events)
- [Reporting](https://facilitysight.io/insights/reporting-dashboards)
- [Prism](https://facilitysight.io/prism)
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# Privacy & data handling
The scope of anonymous people counting and where to find data policies.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#privacy
FacilitySight describes its people-counting experience as anonymous: no recorded video, stored images, captured faces or tracked identities. This describes people-counting data; it does not mean that no personal information is processed anywhere in the service.
Contact and quote forms collect the details you choose to provide so the team can respond. Optional entrance photos are sent as smaller copies with your quote request. Staffing and account workflows involve information about the people using the service.
Use the privacy policy for collection, use, retention, sharing and individual-rights information. Request deployment-specific retention, hosting, access-control and contractual details when evaluating your organization’s requirements.
## Buyer questions
### Does people counting record video or identify visitors?
FacilitySight describes people-counting as anonymous: it does not record video, store images, capture faces or track identities. That statement applies to people-counting data; contact, staffing and account workflows can involve personal information. See the privacy policy and request deployment-specific details for your review.
Details: [Privacy & data handling](https://facilitysight.io/product-reference#privacy)
## Further reading
- [Privacy policy](https://facilitysight.io/legal/privacy)
- [Terms of service](https://facilitysight.io/legal/terms)
- [Contact the team](https://facilitysight.io/contact#contact-form)
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# Demos, quotes & next steps
Prepare a request and understand what happens after submitting it.
Reviewed: 2026-10-12
Source: https://facilitysight.io/product-reference#getting-started
Book a 30-minute demo using the Google Calendar booking link, or suggest two meeting times through the walkthrough request form. A walkthrough request is followed up by email; it is not a confirmed appointment.
For standalone Staff Scheduling and Work Items, join the FacilitySight Next pilot waiting list. The team follows up with details and next steps; joining does not create an account or provide instant access. Pilot partners receive both free for the first year, then pay $120/year, one flat rate for the whole organization that stays locked in for pilot partners. Both products are included with people counting at no additional fee.
A quote requires your name, organization and email. Goals, approximate building and entrance counts, interior spaces, environmental interests, purchasing group and up to four entrance photos are optional.
For member pricing, choose your consortium or association on the pricing page to prefill its name in the contact form, or select Member Pricing directly. Share your first and last name, email, group name and question. Your organization is optional; the team follows up with offer details.
To request special discounts for another consortium, association or group, select Suggest a Group for Member Discounts. Share your first and last name, email, group name and a description of its members. Your organization and state or region are optional. This requests consideration; submitting does not approve a discount.
After an accepted request, the form shows a confirmation. If an error appears, the entered details remain available to review and retry. Sending a request contacts the FacilitySight team; review the details before submitting on someone’s behalf.
The online forms use JavaScript. You can also email hello@facilitysight.io. A quote request starts a conversation about pricing and configuration; it does not place an order.
## Buyer questions
### What do I need to request a quote?
Your name, organization and email are required. Goals, approximate building and entrance counts, interior spaces, environmental interests, purchasing group and up to four entrance photos are optional. A quote request starts a conversation and does not place an order.
Details: [Demos, quotes & next steps](https://facilitysight.io/product-reference#getting-started)
## Further reading
- [Choose a demo time](https://calendar.app.google/gEL36dL6FWTBouz47)
- [Suggest times for a walkthrough](https://facilitysight.io/request-demo#demo-request-form)
- [Join the software pilot waiting list](https://facilitysight.io/next-pilot)
- [Prepare a quote request](https://facilitysight.io/pricing#quote-form)
- [Ask about member pricing](https://facilitysight.io/contact?inquiry=member-pricing#contact-form)
- [Suggest a group for member discounts](https://facilitysight.io/contact?inquiry=group-discount-request#contact-form)
- [Contact FacilitySight](https://facilitysight.io/contact#contact-form)
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